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FAQ

How do I get a rent-to-own building order started?

1. Place your order via phone or in our office.  
2. Pay the first month’s rent and the delivery fee. The initial payment must be a secured form of payment (credit or debit card, money order or cashier’s check). You can make your initial payment the day you place your order, the day we call you to schedule your delivery, or upon delivery with a money order or cashier’s check. We ONLY accept cash payments made in our office. We do not accept personal checks and apologize for any inconvenience. 
3. Fill out and sign the lease contract.  

What if I just want to buy my steel building?

1. Place your order via phone or in our office.  
2. Pay for the building with a secured form of payment (credit or debit card, money order or cashier’s check). You can make your payment the day you place your order, the day we call you to schedule your delivery, or upon delivery with a money order or cashier’s check. We ONLY accept cash payments made in our office. We do not accept personal checks and apologize for any inconvenience. 

How should I prepare for delivery?

All you need to do is decide where you want your building to go and clear the area of any obstructions. You don’t need a pad or foundation to place it on, but we do ask that you level the area as much as possible.

What if I have power lines or trees?

All we need is 14 feet of clearance from trees or the lowest power line to deliver your building over your fence. We’ll send a delivery scout to survey the area beforehand, free of charge. 

Does my building need to be anchored?

In most cases our buildings don’t require an anchor. However, if you prefer to anchor your building we do offer anchors and can install them when we deliver your building. 

How do I know if you can deliver to me?

Simply give us a call and we’ll be happy to walk you through our process from beginning to end. We’ll even send a delivery scout to survey your yard, free of charge. Contact our experts at (800) 578-0688!

How long does delivery take?

It usually takes about 2-3 weeks to deliver your building from the time you place your order. The delivery process itself usually takes about 15 minutes and is completely damage and hassle-free!

What size are your portable storage buildings?

We offer each line of our buildings in three sizes, all of which are 8’ wide and 7.5’ tall at the highest peak. Our Gold Line is available in 9.5’, 12.5’, and 15.5’, and our Silver Line is available in 9′, 12′, and 15′.  

What kind of floor will my building have?

Each of our Gold Line portable storage buildings have a 3/4″ treated plywood floor and our Silver Line buildings have a 5/8″ OSB flooring. All of our buildings sit on a 14-gauge solid steel frame, so your valuables sit almost 5″ off the ground with no worry of rust or termite damage. 

What is considered a standard Gold Line building?

Our standard, non-color buildings feature Timber Tan trim, Light Stone siding and a Light Stone, 6’x6’ steel, roll-up door. These are also the colors of our “Original Classic” 12.5’ building, the first building size and color we offered our customers.  

What is considered a custom color building?

Any color combination other than our standard Timber Tan trim, Light Stone siding, and Light Stone door. Custom colors are only available on our Gold Line buildings. 

Do I need a lock for my storage building?

Your new portable storage building is equipped with a flush mounted, tamper-resistant lock and three keys, or two keys if you buy used.  

What if I need to move?

We understand that circumstances change and we will be happy to move your building for you for a small moving fee. The building must be completely empty prior to our arrival. 

What is the monthly cost of a storage building?

Payment plans for our Silver Line start at just $49/month for our 9’ building, $59/month for our 12’ building, and $79/month for our 15’ building. Payment plans for our Gold Line start at just $69/month for our 9.5’ building, $89/month for our 12.5’ building, and $109/month for our 15.5’ building. There is no penalty for paying off your building early. You can also purchase your building outright.  

When is my payment due?

Statements are sent out on the 15th of every month and payments are due on the first of the month. We allow a generous grace period until the 10th of the month, and late fees are added on the 11th. 

 

How can I make my payment?

You are welcome to make payments via cash, check, or credit or debit card via phone or in person at our home office at 7904 19th Street in Lubbock, TX. Cash payments must be made in-person. You can also mail a check or money order to our P.O. Box or set up online payments. We also offer autodraft. 

We deliver hand-crafted steel storage buildings directly over your fence. We offer customization, flexible price plans, and hands-on customer service unmatched by our competitors.

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